Last updated: April 2025
North River Fence, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
Contact Information. Name, email, phone number, mailing address when you request a quote or create an account.
Transactional Data. Purchase history, payment details (processed by our PCI-compliant gateway), quotes, invoices.
Technical Data. IP address, browser type, device identifiers, pages visited (via cookies and analytics).
SMS Data. Phone numbers, message history, opt-in status when you subscribe to SMS.
2. How We Use Your Data
Service Delivery. To provide quotes, schedule installations, send invoices, and deliver SMS notifications.
Customer Support. To respond to your questions via phone, email, or SMS.
Marketing & Promotions. With your consent, to send occasional news, offers, and tips. You may unsubscribe at any time.
Improvement & Security. To analyze site usage, detect fraud, and protect against unauthorized access.
3. Sharing & Disclosure
Service Providers. We may share data with outsourced partners (e.g., payment processors, SMS platforms) solely to perform services on our behalf.
Legal Requirements. We may disclose data if required by law or to protect our rights.
No Third-Party Marketing. We do not sell or rent your personal information to marketers.
4. Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyze traffic, and personalize your experience. You can disable cookies via your browser, but some features may break.
5. Your Rights
Access & Correction. You can review and update your personal data by logging into your account or contacting privacy@northriverfence.com.
Deletion. Request deletion of your personal data in accordance with applicable law.
Opt-Out. Unsubscribe from marketing emails or SMS by clicking “Unsubscribe” or replying STOP.
6. Data Retention
We keep your personal data as long as necessary to fulfill the purposes outlined here, or to comply with legal obligations (generally up to 7 years for transactional records).
7. Security
We implement industry-standard measures (encryption, access controls) to protect your information. However, no method is 100% secure.
8. Children
We do not knowingly collect data from anyone under 18. If you believe we have inadvertently done so, please contact us to delete that information.
9. Changes to This Policy
We may update this Privacy Policy; the “Last updated” date will reflect significant changes. Continued use after updates implies acceptance.
10. Contact Us
For privacy questions or to exercise your rights, email privacy@northriverfence.com or write to:
North River Fence, LLC
Attn: Privacy Officer
923 11th Street West, Palmetto, FL 34221
